Testimonials
Hi Rich, thanks so much for your help with our new appliances. The guys had a bit of a challenge getting our old appliances out but it all worked out in the end. The new appliances are perfect! You were a pleasure to work with and we will definitely recommend Ray's and you to our friends and family.
-Jen and John F., Chestnut Hill, PA
I just wanted to give a thumbs up to the two men who delivered and installed our new Bosch washing machine this past Tuesday. They are very competent, professional and very friendly on top of that. It was a pleasure.
-Kristin L., Philadelphia, PA
I went to Ray's Appliances in early August 2014 to pick out a washer and dryer. One of the sales associates assisted me immediately. I stated that I was only interested in the GE line of washers and dryers. He showed me all of the various models that were available, researched a model that I previously had to show me a similar model since it was no longer made. Associate recommended that I wait a couple of weeks before purchasing because he thought that there would be additional rebates available if I waited. I waited the 2 weeks and sure enough I received an additional $200 in rebates. I scheduled the delivery and they were able to accomodate me when I called and requested a delivery date change to the next day. Everything was delivered in the window specified. The delivery guys even went above and beyond to get the washer and dryer into my basement. They had to remove 2 doors in order to get the washer and dryer in and then put the doors back ensuring that they both worked appropriately. They then called to find out the time that the gas connect service man would be arriving. The gas connect service man was running behind schedule but called before his window was closed to alert me to the delay. After he connected the gas to the dryer he took the time to answer some questions and showed me where my gas shut off valve was. Overall great service from the store associates, to the delivery guys, and to the service men.
-Natalie Tine, Rocky Hill, CT
They were great. Helped us out with making sure rebate forms were filled in correctly. Installation went smoothly and was included in already discounted price. Service was excellent polite and responsive. Will definitely use them again.
-Matthew Wander, Philadelphia, PA
They were great. Helped us out with making sure rebate forms were filled in correctly. Installation went smoothly and was included in already discounted price. Service was excellent polite and responsive. Will definitely use them again.
-Matthew Wander, Philadelphia, PA
Ray's Appliances in Conshohocken PA. Went out of their way to make sure that I bought exactly the appliances that fit my needs. I was looking for appliances for a small luxury condo in Center City Philadelphia. Because the apartment is small, I had very limited space. I needed a stainless steel refrigerator, dishwasher, wine refrigerator, and a compact washer and compact dryer.
They have many high end appliances on their sales floor and you can see the actual appliances you are selecting in person. (Other stores sometimes are only able to show you photos.)
Chris was the salesperson who helped me. He was very patient while we selected what I thought would work for me. A few days later I realized that I wanted to make some changes, and he again, patiently, assisted me in deciding the best appliances for the space.
His crew delivered the appliances when promised and expertly installed the refrigerators, and the washer and the dryer. (I had to get a plumber to de-install the old dishwasher and install the new one.)
I will always look to Ray's Appliances for all my appliance needs. You get truly personal service and I recommend them highly.
-Priscilla Bodnar, Philadelphia, PA
Chris,
I am sorry I did not get to send this sooner but I just wanted to send a note to tell you how professional and nice your delivery staff were last Friday.
First off you gave me the window of between 1300-1500 and they literally arrived at 1300 on the dot. They came in, assessed the best way in and promptly unloaded everything to where it was going. It was easy to tell they used great caution to prevent damage to either the appliances and our house.
Before leaving they passed along some tips on handling and installation and were very friendly through the entire process.
Thank you again for making the entire process from selection, through ordering, through delivery such a smooth and pleasant experience. After this project I am guessing it will likely be a while before we need any more appliances but we will certainly return to Ray's if/when we do.
I will get some pictures once everything is installed and would be glad for you to use us as a reference in the future.
Ken, Wyndmoor, PA
Ray's salesperson helped us navigate the purchase of a new washer and dryer and scheduled delivery and removal of the old units. The sales people are very helpful, not at all a pressure oriented. The delivery went smoothly and the guys doing the installation were prompt & professional. The new units are just great, have options that we were very happy with and have been easy to use and very efficient. All in all, the experience has been great and we'll keep Ray's in mind the next time we need a major appliance.
-Debby Tappan-Simmons, Conshohocken, PA
We purchased a new dryer for our home. I was able to stop in on my way to work. I picked out the dryer. 2 days later they installed the dryer. They are excellent to work with! We have a gas line, and they were able to install the dryer with the gas line. They also fixed our washer while they were at our home. They always show up early for appointments. I have purchased all of my new appliances from them because they are great to work with!
-Ted Borowsky, Lafayette Hill, PA
We purchased a refrigerator, dishwasher, and range hood for our remodeled kitchen. We worked with Rick Jaindl, who was professional, informative, and responsive. He not only helped us select the appliances that were right for us, but he facilitated the delivery of the appliances and the rebate process, working with us to get the best deal. We were surprised and pleased to find that the final costs were less than the sale prices of box stores in the area.
-Mark Piechota, Ithica, NY
New front-loading washer delivery was on time, efficient. Servicemen gave instruction on using washer and also tips on "practices." Also included paperwork for rebate and explained procedure.
-Nancy Laskowski, Philadelphia, PA
I purchased a new refrigerator, stove, microwave and a dish washer from Ray's Appliances. I am satisfied with the products. The salesperson was very responsive and helpful. He explained the functionalities of different products. They had a good collection of appliances when compared to other places. I haven't had any problems with the appliances. I would recommend them to other people.
-Raymond Smith, Philadelphia, PA
We were replacing a dishwasher. They explained the pros and cons of different brands. They arranged for a contractor to call us to set up the installation. They were very nice - not pushy but informative. Their contractor called us within 2 days and arranged to install within the week. The estimate given by Rays for the installation fee was correct. They were a pleasure to deal with. They did what they said they would do and when they said they would do it.
-Jeanne Myers, Wynnewood, PA
We purchased a new refrigerator. Mike Marine was our sales person and was extremely helpful in finding the right refrigerator for us. We had looked at several places and here we felt that we got very good service and delivery.
-Paul Fillinch, Upper Gwynedd, PA
I bought a dishwasher from them, and they installed it. It's a family-owned company. They had good prices. I just don't know how they compare to other companies. I thought the price was reasonable.
-Eve Warren, Bala Cynwyd, PA
Installation of washer and dryer. I was very happy with the free assembly and delivery.
-Dolores Sclafani, Conshohocken, PA
Purchase of new GE Profile Refrigerator. Ray's Appliances was knowledgeable and helpful in making my selection. Delivery was very convenient, prices are very competitive.
-Christopher Mcmonagle, Oreland, PA